NTL / UPC / Virgin Media Broadband (1 Viewer)

[therealjohnny]

Not a broadband question but a TV related one

I have the older style set top box and over the last week the remote has stopped working

It seems the setup box has recioeved an update and now I need to reset it...maybe?

I have two handsets, tried new batteries on both but there is no signal going to the box
The TV is an old non-digital model

Has anyone else experienced this? Any quick fixes?

 

[pete]

Not a broadband question but a TV related one

I have the older style set top box and over the last week the remote has stopped working

It seems the setup box has recioeved an update and now I need to reset it...maybe?

I have two handsets, tried new batteries on both but there is no signal going to the box
The TV is an old non-digital model

Has anyone else experienced this? Any quick fixes?

i'm going to ask the obvious "have you unplugged the set top box and plugged it back in again" question

 

[therealjohnny]

Numerous times

 

[xsteox]

Not a broadband question but a TV related one

I have the older style set top box and over the last week the remote has stopped working

It seems the setup box has recioeved an update and now I need to reset it...maybe?

I have two handsets, tried new batteries on both but there is no signal going to the box
The TV is an old non-digital model

Has anyone else experienced this? Any quick fixes?

Who's it with? Upc have new set top box coming out, if it's them see about an upgrade.

 

[therealjohnny]

It's UPC, the old grey set-top box and handset

Hoping that there is something I can do to make it work. It's 30 quid for a replacement

 

[therealjohnny]

Disappointed that Jane hasn't posted 'try it now' yet

 

[pete]

It's UPC, the old grey set-top box and handset

Hoping that there is something I can do to make it work. It's 30 quid for a replacement

would you not just go for the HD upgrade?

 

[therealjohnny]

Have it in the sitting room. The problem is with the one upstairs

 

[pete]

Have it in the sitting room. The problem is with the one upstairs

wait are UPC charging you to replace the box or the remote?

 

[therealjohnny]

I haven't ordered a replacement yet in the hope I can fix it.

 

[therealjohnny]

aha

"A credit of €30 will be applied to your account once we receive the existing remote control back from you."

 

[Lefty Frizzell]

i'm going to ask the obvious "have you unplugged the set top box and plugged it back in again" question

You love asking that bloody question.

 

[pete]

 

[shower another shower]

thats mad speed.
here, I'm on 30Mb/sec 'no contingency ratio' satelite broadband. I get 30Mb/sec when I'm plugged directly into the modem, but only about 10Mb/sec over wifi. Have a good signal strength between the puter and router. Any way to improve the speed?

 

[pete]

 

[quaidox]

jaysis pete!! what are upc's top speeds nowadays? i thought it was 100Mbps?

 

[pete]

200meg now

 

[HMD]

@pete have they upgraded all lines

 

[pete]

@pete have they upgraded all lines

no you have to sign up for another 12 month contract to get it. i upgraded to the Horizon magic box in with the 150meg a month or so back, and that was a new contract, but still had to sign up for another new one to get the 200meg

 

[HMD]

i have the 150mb line a couple of months, might go for the upgrade, does it cost extra?