when were they sound? no one was talking to me. I was waiting there like a pleb for ages while they were busy rolling around tiggling each other in the stock room like kids. A simple aknowledgment of the unnecessary wait would have sufficed, but no, I had to wait further while he explained what happened to another guy on the sales floor with me still standing there waiting patiently. Call the Ombusdman indeed!
That's not very professional, but any time I've been in there I haven't been kept waiting, they've discounted rather than overcharged and it's been grand.