Luther Blissett
Active Member
I'll preface this post by saying that I'm in no way computer savvy so any advice, no matter how obvious, would be appreciated. My laptop crashed last night and when I tried to restart it I got a message telling me that Windows Vista wasn't loading and then it just went to a black screen. It has continued to do that everytime that I've tried to reboot and I can't get safe mode to work either.
The tech support guy at Toshiba told me that I'd have to reinstall windows and lose all of my data. Is there any way to save the files that are on my C drive? Granted as I said I am no Joe 90.
Any advice would be appreciated. Thanks.
The tech support guy at Toshiba told me that I'd have to reinstall windows and lose all of my data. Is there any way to save the files that are on my C drive? Granted as I said I am no Joe 90.
Any advice would be appreciated. Thanks.