Smart Broadband (1 Viewer)

[dudley]

ah deadly.
as a christmas present to its subsribers Smart are upgrading everyone to a 6mb connection for one month.

nice to see a company actually do something cool for its customers

 

[aoboa]

ah deadly.
as a christmas present to its subsribers Smart are upgrading everyone to a 6mb connection for one month.

nice to see a company actually do something cool for its customers

Pity they can't get their shit together and actually connect some customers.

 

[nlgbbbblth]

Around a year ago we decided to go with Smart for our telephone calls.

Disaster.

Repeated incorrect billing,
a refusal to refund,
a promise to refund which never materialised,
hopeless, useless, robotic, lying customer support
eventually paid them off
automated demand letters signed with a facsimile signature kept coming etc etc

We went back to Eircom in the end.

 

[classic seanc]

Around a year ago we decided to go with Smart for our telephone calls.

Disaster.

Repeated incorrect billing,
a refusal to refund,
a promise to refund which never materialised,
hopeless, useless, robotic, lying customer support
eventually paid them off
automated demand letters signed with a facsimile signature kept coming etc etc

We went back to Eircom in the end.

We're still getting the same thing with Eircom. 6of one, half a dozen o the other.

http://www.broadband.gov.ie might be a helpful site

 

[Theseus Mock]

If yiz are having unending problems with telcos, tell the company in question that you would like to make a formal complaint, literally, say those words over the phone, and they'll have 10 days to come back with a response. If then you're still not satisified, get onto Comreg (1890 22 9668) tell 'em you've made a formal complaint with no joy. They then can dispute it directly with whichever company in question with yet another 10 days for the company to come back with a response.

 

[Rogue]

We're still getting the same thing with Eircom. 6of one, half a dozen o the other.

http://www.broadband.gov.ie might be a helpful site

Fuck me!! have you seen the length of the list under 'list services', hundreds of the moneygrabbing bastards!

as a christmas present to its subsribers Smart are upgrading everyone to a 6mb connection for one month.

nice to see a company actually do something cool for its customers

We got upgraded last march automatically from 750k to 2mb with no extra charge, forever. Things are a bit better here in the uk tho..

 

[Politakill]

It sounds nice but I can guarantee it will cause huge network delays and continual problems after the 6mb period has ended. It really is just a company trial dressed up as a nice christmas present.