Anthem
Active Member
- Joined
- Jun 16, 2010
- Messages
- 535
Hi Folks,
Last Thursday my computer was stuck in a reboot loop when it was installing updates. Unfortunatley their was no restore date for me to use so I was l decided to burn a vista recovery disc to reboot the system. I went to my mates where he did this for me and got it burned onto CD R. I placed it into the computer but all I get is a blue screen with a little monitor symbol that reads 'Other User'. I click the symbol and it prompts me for a username and passord. I never created a 'other user' account so don't know the password or the username. Is there a way that I can reformat my computer? I have tried everything including holding down alt key and pressing F10 at the same time. I went into BIOS settings and tried everything. My computer is an Acer 5720 travelmate. I have it 4 years and never had a problem up until now, any help would be appreciated.
Last Thursday my computer was stuck in a reboot loop when it was installing updates. Unfortunatley their was no restore date for me to use so I was l decided to burn a vista recovery disc to reboot the system. I went to my mates where he did this for me and got it burned onto CD R. I placed it into the computer but all I get is a blue screen with a little monitor symbol that reads 'Other User'. I click the symbol and it prompts me for a username and passord. I never created a 'other user' account so don't know the password or the username. Is there a way that I can reformat my computer? I have tried everything including holding down alt key and pressing F10 at the same time. I went into BIOS settings and tried everything. My computer is an Acer 5720 travelmate. I have it 4 years and never had a problem up until now, any help would be appreciated.