'Other User' screen after I used vista recovery.Please Help! (1 Viewer)

[Anthem]

Hi Folks,

Last Thursday my computer was stuck in a reboot loop when it was installing updates. Unfortunatley their was no restore date for me to use so I was l decided to burn a vista recovery disc to reboot the system. I went to my mates where he did this for me and got it burned onto CD R. I placed it into the computer but all I get is a blue screen with a little monitor symbol that reads 'Other User'. I click the symbol and it prompts me for a username and passord. I never created a 'other user' account so don't know the password or the username. Is there a way that I can reformat my computer? I have tried everything including holding down alt key and pressing F10 at the same time. I went into BIOS settings and tried everything. My computer is an Acer 5720 travelmate. I have it 4 years and never had a problem up until now, any help would be appreciated.

 

[rettucs]

Interesting. I don't know the answer but from my knowledge of a particular area of computing this strikes me as the kind of issue that lots of people will have encountered. A google search confirms this.

Sounds like you need to reinstall your computer.

http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

If you can't get windows working maybe just reinstall it with some flavour or other of Linux. You'll be no worse off.

 

[pete]

first of all, make a linux boot CD / USB and use that to boot up the computer & backup everything on your computer to an external drive

after you do that, reinstall

 

[Anthem]

Thanks for the prompt replies lads - I ill look into that advice.

 

[Anthem]

Interesting. I don't know the answer but from my knowledge of a particular area of computing this strikes me as the kind of issue that lots of people will have encountered. A google search confirms this.

Sounds like you need to reinstall your computer.

http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

If you can't get windows working maybe just reinstall it with some flavour or other of Linux. You'll be no worse off.

Thank you so much scutter and Pete - I burned Linuxmint 13 maya edition and voila, I have my PC back. It is an awesome OS isn't it? I can't believe how easy and quick it is to use and I don't get crashes when I am watching videos etc. I really love this system, what the f**k was I doing with vista all this time!?

Thanks again lads, I was going to chuck my computer out and now you are after saving me a packet.