Net neutrality and UPC (1 Viewer)

[Anthony]

I've being noticing this a lot recently. Facebook loads really quickly but everything else takes ages. Sometimes it takes so long to connect to a site I just give up. It's not a cache thing because I've cleared the cache and this still happens.
Are fecebook and netflix giving upc a wheelbarrow full of cash?

 

[Wayne]

It might be a DNS issue rather than pure throttling. Have you tried a different DNS server other than UPC's?

I find I have problems like that with them every now and then. I switch to Open DNS or Google's.

 

[7 - No tomorrow]

It might be a DNS issue

I have long suspected that the south side got better service.

 

[HMD]

I had similar issues years ago with UTV's DNS server. Open DNS sorted it. Now that i think about it diddles has been having the same issue.

 

[Anthony]

Ok, how do I make there changes?

 

[Theseus Mock]

Yeah, in order of troubleshooting I'd

1) Try a different DNS server. Config your DNS with OpenDNS OpenDNS: Cloud-Delivered Security Enforcement and Intelligence
208.67.222.222
208.67.220.220
You can apply these just to your own machine as a look-see first (go into your wired/wifi advanced settings and c&p them into the DNS tab). If you notice an improvement, I'd then stick them on the UPC router itself so that all devices will automatically inherit them. OpenDNS is free but if you sign up for an account you can do some web filtering stuff.
2) Do some trace-routes using the UPC line and then through a VPN. Figure out that there's some mysterious routing going on with UPC. Cry into your neck beard.

 

[Anthony]

Fuuuuuuuuuuk this.
Computer is now hooked up via an ethernet connection. Facebook is even faster now, thumped isn't bad. Currently on minute 3 waiting for the openDNS page to open.

 

[pete]

Fuuuuuuuuuuk this.
Computer is now hooked up via an ethernet connection. Facebook is even faster now, thumped isn't bad. Currently on minute 3 waiting for the openDNS page to open.

i'll have you know this site is booting along these days

 

[Gambra]

I've been having serious ping problems with UPC on certain games, it seems to be just them. No idea if that's fixable with DNS though.

 

[Anthony]

I'm starting to think I have some other issue here. Other computers in the house are flying along. My email is fast as hell and even my ftp application is working well.
Lets see: facebook 22 seconds, thumped bbs 12 seconds, apple.com 2 minutes ad counting, rte.ie 2 minutes and counting, random google search (for ac/dc) 1minute 35seconds.
WHAT THE FUCK IS GOING ON?!
This is making work really difficult.

 

[Anthony]

double post

 

[Bladez]

It might be a problem with the web browser. Maybe try a different browser and see if the same thing happens.

 

[Anthony]

Downloaded chrome, same shit. Few site working well, everything else, HELL.

 

[pete]

Get a PC

 

[Theseus Mock]

You tried purging the DNS cache on your machine? Stick these two commands in Terminal

dscacheutil -flushcache
sudo killall -HUP mDNSResponder

 

[Anthony]

I've done that now, also reset safari. Same.

 

[pete]

try some ping tests to random sites and see what happens

 

[ann post]

oh Safari.

 

[pete]

open this in chrome

chrome://net-internals/#tests

lash in any problematic URL and see if any of the tests show stupidly high (or much better lower) response times

 

[pete]

Install the Firebug extension for Firefox. Press f12 to open the firebug console then click Net. Open up any page that's giving you grief and you'll get a waterfall view of every page element being loaded that might help you pinpoint where the delays are.

if you mouseover the bars on the waterfall it'll give you a breakdown of what was happening for each file - dns lookup, connection, server waits etc

you can do this in chrome too just by hitting f12 & clicking the Network tab but I prefer working with firebug