plug
Well-Known Member
just posted this in the worst/best airlines thread...
so, basically, I had a return flight in february from mexico city to madrid with air madrid. I had been in communication with them over the last week and a half because I needed to change my flight to january. no problem... but when I called back to make the change after sorting out my itinerary etc. I was told that their system was broken, and to call back tomorrow. ok. called back a few times, with no success. then on friday the phone line went dead...
the reason: the company, in the face of some dispute or other, has decided without warning to SUSPEND all operations, leaving over 100,000 people stranded, according to news sources. not good! furthermore, the spanish aviation authorities have cancelled their license as part of the ongoing dispute.
the airline are uncontactable; and it seems they have no plans for their thousands of affected customers. from my point of view, it creates a difficult situation. I have to get home... presumably this entails finding a new flight, with a different airline. not a pleasant option. there are numerous take off locations to choose from, numerous possible connections and of course a choice of desinations in europe.. london, madrid etc. etc. it's quite literally a logistical nightmare. and flying via the US, or even stopping there for a bit... I assume it's not as simple as booking a flight and heading off. I could try to go via new york, visit my cousin, and grab an aer lingus flight maybe.. but US customs. would I need a visa or wha? is it a headache best avoided. haven' been in the US in 14 years.
christ...
I'm wondering about a few things. I'm wondering if it would be possible to recoup the cost of a potentially astronomic airline ticket... I'm wondering if there is anyone that I can call. is there somekind of airline insurace system that I can fall back on... I'm a bit uninformed about all this! guess I should also look at my travel insurance and see if there is anything there.
in short, if anyone has any advice or any suggestions on what might be a good course of action, or any good budget flight sights, or anything for that matter... I'd really appreciate it!!! thx. d
so, basically, I had a return flight in february from mexico city to madrid with air madrid. I had been in communication with them over the last week and a half because I needed to change my flight to january. no problem... but when I called back to make the change after sorting out my itinerary etc. I was told that their system was broken, and to call back tomorrow. ok. called back a few times, with no success. then on friday the phone line went dead...
the reason: the company, in the face of some dispute or other, has decided without warning to SUSPEND all operations, leaving over 100,000 people stranded, according to news sources. not good! furthermore, the spanish aviation authorities have cancelled their license as part of the ongoing dispute.
the airline are uncontactable; and it seems they have no plans for their thousands of affected customers. from my point of view, it creates a difficult situation. I have to get home... presumably this entails finding a new flight, with a different airline. not a pleasant option. there are numerous take off locations to choose from, numerous possible connections and of course a choice of desinations in europe.. london, madrid etc. etc. it's quite literally a logistical nightmare. and flying via the US, or even stopping there for a bit... I assume it's not as simple as booking a flight and heading off. I could try to go via new york, visit my cousin, and grab an aer lingus flight maybe.. but US customs. would I need a visa or wha? is it a headache best avoided. haven' been in the US in 14 years.
christ...
I'm wondering about a few things. I'm wondering if it would be possible to recoup the cost of a potentially astronomic airline ticket... I'm wondering if there is anyone that I can call. is there somekind of airline insurace system that I can fall back on... I'm a bit uninformed about all this! guess I should also look at my travel insurance and see if there is anything there.
in short, if anyone has any advice or any suggestions on what might be a good course of action, or any good budget flight sights, or anything for that matter... I'd really appreciate it!!! thx. d