callronan
New Member
- Joined
- Jan 9, 2012
- Messages
- 5
Since launching the Starbucks My rewards programme last week (5 January) Starbucks Facebook page has been inundated with complaints calling it “disappointing ” and “badly thought out”. Many have threatened to defect to rivals such as Costa, Pret a Manger and Nero.
Is this an over reaction or do you think there are grounds for it?
Is this an over reaction or do you think there are grounds for it?