zed zed zed NTL question (1 Viewer)

[Yurn!]

Originally posted by old
Football on Eurosport.

I remember the 90 world cup and the dancing Ciao guy they had on the screen whenever a goal was scored.

Legend.

 

[Anne OMalley]

Re: Re: My N-T-Hell

Then give me back my football matches.

Originally posted by pad
i work for sky in that case.

 

[Theseus Mock]

http://www.nthellworld.com/

 

[Knacker]

Originally posted by old
football on Eurosport.

re-live

 

[pad]

Re: Re: Re: My N-T-Hell

Originally posted by Anne OMalley
Then give me back my football matches.

did i say sky televison? i meant the travel agents.

 

[Anne OMalley]

Re: Re: Re: Re: My N-T-Hell

Then give me back my luggage!

Originally posted by pad
did i say sky televison? i meant the travel agents.

 

[krystal]

Originally posted by pad
well it shouldn't, it depends on how you were disconnected i suppose, ie where they cut the wire but its unlikely to cause you any hassle. the only thing that i think might cause you hassle (mind i don't work in installs please note so don't hold me to any of this) is getting extra points installed, but that usually is kept to a minimum of fuss. installing a digital set top box to the best of my knowledge is fairly simple indeed.

ah rappa, thank you sor. Not getting any extra points n that cos I don't feel like paying for them each month. The connection wasn't off when we moved in actually and there was a bill for 40000000 million euro for the previous tenant so I just rang and asked to be disconnected and then re-connected. If you see what I mean.

 

[pad]

oh dear.
you didn't need to do that at all at all. if you have big arrears from a previous tenant then we can in certain cases clear them.

 

[krystal]

ah fuck
youse lot didn't disconnect us though, we're still on, and not getting all dijjy with it till monday. I assume we'd have to pay for the installation o the digital anyway? so maybe it makes no odds.

 

[pad]

here,
will you email me at [email protected] and stuff will thingy.
as for you o'malley im keeping your bags. except for the pink one. thats too gay even for me.

 

[silo]

i had an ongoing battle with n.t.l. for about 6 months there a while ago. it was like they were fawlty towers, it really was. every month we'd be overcharged by 104 euros, and every month i had to spend about 12 hours in total on the phone clearing it up, and every month we'd be told it wouldn't happen again. and every moth it did. gave up, cancelled the whole thing, and survive with bog 1, bog 2, bog 3 and an bogadh a ceathair now.

 

[thickaspigshit]

Real NTL Complaint

> A real-life customer complaint letter sent to NTL (from their complaints
> dept....)
>
> Dear Cretins
> I have been an NTL customer since 9th July 2001, when I signed up for
> your 3-in-one deal for cable TV, cable modem, and telephone.
> During this three-month period I have encountered inadequacy of service
> which I had not previously considered possible, as well as ignorance and
> stupidity of monolithic proportions.
> Please allow me to provide specific details, so that you can either
> pursue your professional prerogative, and seek to rectify these
> difficulties - or more likely (I suspect) so that you can have some
> entertaining reading material as you while away the working day smoking
> B&H and drinking vendor-coffee on the bog in your office:
> My initial installation was cancelled without warning or notice, resulting
> in my spending an entire Saturday sitting on my fat arse waiting for your
> technician to arrive. When he did not arrive at all, I spent a further 57
> minutes listening to your infuriating hold music, and the even more
> annoying Scottish robot woman telling me to look at your helpful website
> .... how? I alleviated the boredom to some small degree by playing with
> my testicles for a few minutes - an activity at which you are no-doubt
> both familiar and highly adept. The rescheduled installation then took
> place some two weeks later, although the technician did forget to bring
> a number of vital tools - such as a drill-bit, and his cerebrum.
> Two weeks later, my cable modem had still not arrived. After several
> further telephone calls (actually 15 telephone calls over 4 weeks) my
> modem arrived... a total of six weeks after I had requested it, and begun
> to pay for it. I estimate that the downtime of your internet servers is
> roughly 35%... these are usually the hours between about 6pm and
> midnight, Monday to Friday, and most of the useful periods over the
> weekend.
> I am still waiting for my telephone connection. I have made 9 telephone
> calls on my mobile to your no-help line this week, and have been
> unhelpfully transferred to a variety of disinterested individuals, who
> are it seems also highly skilled bollock jugglers. I have been informed
> that a telephone line is available (and someone will call me back); that
> no telephone line is available (and someone will call me back); that I
> will be transferred to someone who knows whether or not a telephone line
> is available (and then been cut off); that I will be transferred to
> someone who knows whether or not a telephone line is >available (and then
> been redirected to an answer machine informing me that your office is
> closed); that I will be transferred to someone who knows whether or not a
> telephone line is available (and then been redirected to the irritating
> Scottish robot woman ... and several other variations on this theme.
> Doubtless you are no-longer reading this letter, as you have at least a
> thousand other dissatisfied customers to ignore, and also another one of
> those crucially important testicle-moments to attend to. Frankly I don't
> care, it's far more satisfying as a customer to voice my frustrations in
> print than to shout them at your unending hold music.
> Forgive me, therefore, if I continue. I thought BT were shit, that they
> had attained the holy piss-pot of god-awful customer relations, that
> no-one, anywhere, ever, could be more disinterested, less helpful or more
> obstructive to delivering service to their customers. That's why I chose
> NTL, and because, well, there isn't anyone else is there? How surprised
> I therefore was, when I discovered to my considerable dissatisfaction and
> disappointment what a useless shower of bastards you truly are. You are
> sputum-filled pieces of distended rectum - incompetents of the highest
> order. British Telecom - wankers though they are - shine like brilliant
> beacons of success, in the filthy puss-filled mire of your seemingly
> limitless inadequacy.
> Suffice to say that I have now given up on my futile and foolhardy quest
> to receive any kind of service from you. I suggest that you do likewise,
> and cease any potential future attempts to extort payment from me for the
> services which you have so pointedly and catastrophically failed to
> deliver - any such activity will be greeted initially with hilarity and
> disbelief - although these feelings will quickly be replaced by
> derision, and even perhaps a small measure of bemused rage. > > I enclose
> two small deposits, selected with great care from my cats litter > tray,
> as an expression of my utter and complete contempt for both you and your
> pointless company. I sincerely hope that they have not become desiccated
> during transit - they were satisfyingly moist at the time of posting, and
> I would feel considerable disappointment if you did not experience both
> their rich aroma and delicate texture. Consider them the very embodiment
> of my feelings towards NTL, and it's worthless employees. Have a nice day
> - may it be the last in you miserable short life, you irritatingly
> incompetent and infuriatingly unhelpful bunch of twats.

 

[nlgbbbblth]

best thread ever

 

[Yurn!]

Re: Real NTL Complaint

Originally posted by thickaspigshit
> Cretins

i love that word. It instantly leaves all belittling in its wake.

 

[Wayne]

NTL have a very bad rep for poor customer service. I don't know how many times I've sat and listened to different people that I work with screaming down the phone at one of their 'customer care' people. I rang them myself a few times and got left on hold for about 20 mins. No wonder they are on the verge of going bust . Well that and the fact that sky are killing them at the moment.